FORS AND ETI SERVICES LTD is a company which has been incorporated under Kenyan law. The company respects and protects the privacy of all of its users and puts in place all possible efforts not to harm the rights of any of its users.
General information on data processing
Translate My Paper shall always do everything that it can to keep confidentiality as it performs its translation services. All documents, the nature of work performed, personal data of the clients as well as any other information that is sent to us by the client will be kept very confidential.
Translate My Paper shall use this information only to complete the job and this information shall not be disclosed to any third parties, unless there is written consent from the client. It would only ever be shared with authorised employees, third parties and subcontractors when they need this data in order to complete their work.
This does not apply if Translate My Paper is required by law to disclose any information, or if this information were to enter the public domain.
Suppliers and freelancers
The personal data of our freelance suppliers and collaborators shall also be treated in strict confidence. The only information that shall ever be communicated to third parties is the information that is already on our website such as username, native language, work experience. Other personal information such as date of birth and address shall only be processed by Translate My Paper and its suppliers and will exclusively be done in order for the purpose of the correct execution of the employment relationship.
Automatically collected information
As with many websites, www.translatemypaper.com makes use of log files where information from user visits is automatically collected and stored. This includes, but is not limited to, the following information:
- Internet Protocol (IP) address
- Type of browser
- Name of the internet service provider (ISP)
- Date and time of visit
- Other paraments regarding the user’s IT environment
All of this information mentioned above is handled automatically and is collected in an aggregated form in order to verify the correct functioning of the site as well as for security reasons. For the purpose of security such as spam filters and firewalls, automatically registered data may also include data such as IP address which could be used to block any attempts of damage to the site, any harm to other users as well as other ways to prevent crime and protect the website and its users.
The data in this list is used to obtain anonymous statistical information on the use of the website as well as to check that it is functioning correctly. All of this data is deleted after it has been processed. The data that is used for security purposes is kept for a period of seven days and then deleted.
Newsletter and email
Users and those with an active account at www.translatemypaper.com may receive emails for various reasons. This includes the confirmation of an order as well as the finished translation or it could be to confirm subscription to the newsletter or other marketing efforts. Users may reject these kinds of data processing by unsubscribing to the newsletter.
This website always processes data in a lawful and proper manner, adopting any and all appropriate security measures to prevent any unauthorised access, disclosure, modification or destruction of data. All data processing is carried out by using computer and/or electronic tools as well as security measures.
However, all users must be aware that no data transmission or storage over the internet can ever be completely secure. Any users that believe that their interactions with us may not be secure are asked to report any issues immediately.
Personal data will only ever be kept for as long as it is needed in order to carry out its original purpose.
Rights of the user
Users can exercise the following rights with regards to their data:
- Request confirmation of the existence of personal data concerning him/her (right of access)
- To learn its origin
- Right to receive intelligible communications
- To have information about the criteria, the methods, and the purposes of the processing
- Request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including that no longer necessary for the pursuit of the purposes for which it was collected
- In cases of consent-based processing, receive any support at-cost for data on yourself that has been provided to the Data Controller, in a structured and readable form, complied by a data processor, and in a format commonly available on electronic devices
- Right to file a complaint
Get in touch
If you would like to exercise any of your rights or have any other questions about how we handle your data, then please get in touch with us using the contact information below.