Privacy Policy and Cookies


Privacy Policy

FORS AND ETI SERVICES LTD is a company which is located in Kenya and has been incorporated under Kenyan law. The company respects and protects the privacy of all of its users and puts in place all possible efforts not to harm the rights of any of its users.

The purpose of this privacy policy is to help all of the users of Translate My Paper understand how it handles privacy, including what personal data is collected, why it is collected, how it is used, how it is protected, and what individual rights users have about their data.

This privacy policy does not apply to any information from third parties, including any third parties who manage any of the websites and services that Translate My Paper uses.

This privacy policy refers to all personal data that Translate My Paper collects or processes when any of its users interact with the website Examples of this include: purchasing any of the goods or services available on the website such as ordering a translation, responding to any marketing communications as well as contacting the team at Translate My Paper.

General information on data processing

In this privacy policy, the term “personal data” refers to any information that can be used to refer to users. This allows us to identify users directly or alongside any other information that we have about them.

Site users

Translate My Paper processes user data based on consent. By using the website and Translate My Paper consulting services, users agree to the privacy policy and give their consent to the processing of their personal data in relation to all of the purposes that are outlined below. This includes disclosing information to third parties where necessary in order to fulfil the provision of any services. The provision of data and the consent to the gathering and processing of data is optional. The user may deny consent at any time but this may not make it possible to provide some goods and services.


Translate My Paper shall always do everything that it can to keep confidentiality as it performs its translation services. All documents, the nature of work performed, personal data of the clients as well as any other information that is sent to us by the client will be kept very confidential.

Translate My Paper shall use this information only to complete the job and this information shall not be disclosed to any third parties, unless there is written consent from the client. It would only ever be shared with authorised employees, third parties and subcontractors when they need this data in order to complete their work.

This does not apply if Translate My Paper is required by law to disclose any information, or if this information were to enter the public domain.

Suppliers and freelancers

The personal data of our freelance suppliers and collaborators shall also be treated in strict confidence. The only information that shall ever be communicated to third parties is the information that is already on our website such as username, native language, work experience. Other personal information such as date of birth and address shall only be processed by Translate My Paper and its suppliers and will exclusively be done in order for the purpose of the correct execution of the employment relationship.

Automatically collected information

As with many websites, makes use of log files where information from user visits is automatically collected and stored. This includes, but is not limited to, the following information: 

  1. Internet Protocol (IP) address
  2. Type of browser
  3. Name of the internet service provider (ISP)
  4. Date and time of visit
  5. Other paraments regarding the user’s IT environment

All of this information mentioned above is handled automatically and is collected in an aggregated form in order to verify the correct functioning of the site as well as for security reasons. For the purpose of security such as spam filters and firewalls, automatically registered data may also include data such as IP address which could be used to block any attempts of damage to the site, any harm to other users as well as other ways to prevent crime and protect the website and its users.

The data in this list is used to obtain anonymous statistical information on the use of the website as well as to check that it is functioning correctly. All of this data is deleted after it has been processed. The data that is used for security purposes is kept for a period of seven days and then deleted.


 A cookie is a small text file that is sent to the browser by the visited website and is then stored on the hard drive of the user’s computer. When you visit the website again, it can recognise the cookies and the information that was sent to them. These cookies are necessary for the website to work properly as well as to allow the user to make full use of the service. The use of cookies is optional and can be changed in the user’s individual browser settings, but if cookies are disabled then some functions of the website will not work properly.

Newsletter and email

Users and those with an active account at may receive emails for various reasons. This includes the confirmation of an order as well as the finished translation or it could be to confirm subscription to the newsletter or other marketing efforts. Users may reject these kinds of data processing by unsubscribing to the newsletter.

Safety measures

This website always processes data in a lawful and proper manner, adopting any and all appropriate security measures to prevent any unauthorised access, disclosure, modification or destruction of data. All data processing is carried out by using computer and/or electronic tools as well as security measures.

However, all users must be aware that no data transmission or storage over the internet can ever be completely secure. Any users that believe that their interactions with us may not be secure are asked to report any issues immediately.

Personal data will only ever be kept for as long as it is needed in order to carry out its original purpose.

Rights of the user

Users can exercise the following rights with regards to their data:

  1. Request confirmation of the existence of personal data concerning him/her (right of access)
  2. To learn its origin
  3. Right to receive intelligible communications
  4. To have information about the criteria, the methods, and the purposes of the processing
  5. Request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including that no longer necessary for the pursuit of the purposes for which it was collected
  6. In cases of consent-based processing, receive any support at-cost for data on yourself that has been provided to the Data Controller, in a structured and readable form, complied by a data processor, and in a format commonly available on electronic devices
  7. Right to file a complaint


This privacy policy may be updated from time to time. Please check this page regularly to check if there have been any updates.

Get in touch

If you would like to exercise any of your rights or have any other questions about how we handle your data, then please get in touch with us using the contact information below. 

Getting More Done Together.